OAWs Five-Star Diamond Guarantee
Hi-Tech and Physician Recommended Supplements
At OAW Health you will find the very best of the best when it comes to Physician Recommended and Physician Used Natural Supplementation. Supplements that make it on the OAW Health Product Pages are those that have been and or currently used in clinical settings. Our standards are the highest when it comes to recommending supplements that will work effectively and safely without adding harmful toxins to the body. We search all over the world for solutions that are safe, effective and will work with the body in bringing about optimum health.
We Ship USPS All Over the World
We are often asked “why” we use USPS and not other common carriers. First of all USPS shipping charges are less than the other carriers. USPS also moves the mail six days a week which prevents supplements from sitting in a hot warehouse or on a hot truck during the two-day weekend. We do not have to maintain a certain amount of packages shipped each week in order to get good prices for shipping. OAW is also very close to a 24 hour USPS mail station right by George Bush Intercontinental Airport that moves the mail 24-hours every day of the week.
We keep our inventory fresh. We do not house hundreds of vitamin products in a warehouse or storage room. Our products are replenished almost weekly from each manufacturer thereby keeping supplements as fresh as possible. Our inventory room is always air conditioned and we use ionic air purification 24 hours/day.
FREE Shipping / Handling
OAW Health makes shipping practical and economical for you. If your order total is $100 or more shipping is FREE! International shipping not included.
Reliable communication about your order
Once your order is placed online, you will immediately receive an email confirmation mailed to the email address provided when checking out. Be sure to print out and keep this in a safe place as it is your immediate proof-of-purchase and also serving as a reminder that you have placed an order with OAW and what the order actually consisted of. When the order has been shipped out, you will get another email (providing you have provided us with an email address) with the USPS tracking number. Problems are extremely rare. Should there be something wrong with your order (for example, a broken bottle or incorrect product), we promise to give this matter our full and prompt attention. You must contact within one day of receiving an order that needs our attention.
No-hassle money-back guarantee and return policy (OAW Return Authorization Number [RA#] is Required)
With an OAW RA#, you may return any OAW supplement(s) within 30 days from purchase date for a full refund. Exception: Oasis Serene and Oasis Serene Plus which come with a 60 day money back guarantee. Simply send any un-opened bottles back, along with your packing slip or copy of invoice and your OAW RA# placed prominently on the outside of the package. We highly suggest that returned OAW products be sent with signature required/returned receipt as we cannot be responsible for lost packages. Your credit card will be adjusted accordingly, less shipping/handling. A 20% restocking fee will be accessed for returns of more than 5 of the same un-opened product. Please see our Customer Service/Returns page for more detailed instructions concerning returns.
Several ways to get your questions answered
OAW Health offers several ways for you to get your questions answers quickly and effectively. You may call our Toll Free number at 1.866.618.2512 Monday – Friday from 10:00 a.m. until 5:30 p.m. CDT and at other times we invite you to call and leave a detailed message along with a return phone number. You may also post a question under Ask A Natural Health Question or Ask Dr. Lanphier or you can email directly to firstname.lastname@example.org with your questions or comments.
Friendly and knowledgeable customer service representatives
Our customer service reps are knowledgeable in natural medicine and about the products that we sell. While we are unable to provide protocol, we will be glad to recommend and set up a phone consult for you with Dr. Lanphier or provide topics in which you can research for yourself. OAW customer service reps can advise you about our product details, pricing, shipping and also have an extensive knowledge of other products that are offered in the natural health market.
Assurance of privacy and payment card concerns
OAW Health will never sell, rent, or share your information with any other parties. Your personal information remains entirely confidential. We use the very latest encryption software to protect your personal financial information.
To help safeguard the natural environment, we purchase recycled or biodegradable materials for packaging and shipping whenever possible. We also reuse boxes and other materials when feasible. None of our products are tested on animals and most of our products are vegetarian friendly.
Free On-line Tools, Education Center and Newsletter
We offer our customers FREE on-line health tools and have one of the most extensive Education Centers concerning natural/alternative health subjects available on-line today. Up-to-date articles are added weekly. Advanced Health & Wellness is our FREE monthly newsletter with no-fluff reporting offering hi-tech solutions for revolutionizing your health—the natural way. Just subscribing to and reading our Advanced Health & Wellness FREE Newsletter will provide most people with a valuable education in and knowledge of the natural health field.
We at OAW Health have experience of running a successful online natural health business for over 5 years. Why are we continuing to be successful? Simply because we keep the customer’s needs foremost in our minds while continuing to provide hi-tech, up-to-date information and research in the world of natural/alternative medicine. We are building on this proven tradition as we invite you to experience the difference at OAWHealth.com.